If you experience any issues while making a reservation online, we’d be happy to assist you! You are welcome to visit us in person before your skydiving date to secure your preferred time slot.
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We accept the following payment methods:

• Debit cards
• Visa, MasterCard and American Express credit cards
• UnionPay cards
• Cash (UAE dirhams only)
• Alipay
• WeChat
• UPI (Unified Payments Interface)

We completely understand that plans can change! If you need to cancel your skydive, simply let us know by email school@skydivedubai.ae or info@skydivedubai.ae at least 24 hours in advance, and we’ll be happy to provide a full refund.

While we’d love to accommodate every situation, we’re unable to issue refunds for circumstances like not meeting our age, weight, or BMI requirements, being under the influence of drugs or alcohol, or scuba diving within 24 hours of your jump. These policies are in place to ensure a smooth and enjoyable experience for all our guests.

Tandem skydiving is an exhilarating experience for first-time skydivers. You will be safely secured to a highly trained instructor who will handle all the technical details, from deploying the parachute to guiding you to a smooth landing. To capture your adventure, we offer a dedicated camera flyer who will record every breathtaking moment of your jump.

The average human body falls at approximately 200 kmph, although this can increase or decrease depending on bodyweight and position.

As with any adventure sport, skydiving has an element of risk. However, we take every measure to minimise this risk by using state-of-the-art gear which includes an automatic activation device (AAD), that will deploy the parachute automatically in the unlikely event that your instructor is unable to do so. Furthermore, all our tandem instructors undergo extensive selection, training, and certifications. Our parachutes are meticulously maintained under the supervision of certified Federal Aviation Administration (FAA) riggers and our aircrafts meet the highest industry standards.

To ensure a smooth and safe landing, we do require a minimum degree of fitness which is determined by using your BMI:

Female

Weight: 90kg or less & BMI: 27.5 or below

Male

Weight: 100kg or less & BMI: 30.0 or below

We’re committed to providing a safe experience for everyone involved, and these guidelines help us achieve that. When you check in on the day of your skydive, we’ll take your weight with your shoes and clothes on.

You can typically book your tandem skydive adventure one to three months in advance. While we update our booking system regularly, some dates may already be filled. If your desired date isn't available, you can join our daily waiting list or check for openings at our other location.

Dress comfortably for your skydive while keeping in mind the local culture and sentiments.

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• Athletic or comfortable clothes
• Shorts must cover the thigh area so that the harness fits comfortably
• Laced-up shoes such as sneakers or sport shoes; footwear must not have any buckles or studs
• White or light-colored clothes should be avoided as they will get dirty
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Not allowed:

• Low-cut tops, sleeveless tops, collared shirts, swimwear, crop tops, sandals, boots or heeled/platform shoes of any type

Yes, you will be given protective eye goggles so you can wear prescription glasses or lenses.

1. A valid and official government photo ID (National ID, passport, driver’s license, etc.)
2. Your gift certificate, if applicable
3. A stamped Declaration of Fitness form your medical practioner, if you are 70 years or older, or if you have or have had any of the below medical conditions:
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• Epilepsy
• Fits
• Severe head injury
• Recurrent blackouts or giddiness
• Disease of the brain or nervous system
• High blood pressure
• Heart or lung disease
• Dislocated shoulder or other limb(s)
• Recurrent weakness
• Diabetes
• Mental illness
• Drug or alcohol addiction
• Paralysis
• Any past or present medical conditions

The time mentioned in your booking confirmation email is your arrival time, it is not your skydive time. For example, if you selected a slot of 10:00am, please arrive at 10:00am.
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We ask that you plan to spend between three to four hours from check-in to when you complete your skydive. While we strive to get you in the air as soon as we can, weather conditions and other factors may cause delays. So, it's best to have a flexible schedule on the day of your skydive. If our skydiving operations are on "standby", you are welcome to reschedule to another date.
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If you are visiting Dubai, book your tandem for the first half of your trip, giving you time to reschedule, should you need to in case of bad weather.

A standby is when skydiving operations are temporarily suspended due to weather conditions or other unforeseen circumstances. In the UAE, the primary interference comes from the wind, both at ground level and at different altitudes. During a "standby", conditions are closely monitored, and operations will resume once they are deemed suitable. If conditions do not improve, operations will be canceled.

Yes, it does. While we don’t see too much cloud cover in the UAE, poor visibility, precipitation, or winds (especially at higher altitudes) can sometimes delay proceedings. If poor conditions persist, we may have to cancel operations for the day, in which case you can reschedule to the next available date or apply for a refund.

While we always do our best to communicate operational changes ahead by phone or email , there may be occasions where we need to close our dropzones without prior notice. In such cases, please be aware that Skydive Dubai cannot be held responsible for any related costs (travel, accommodation, etc.). For further details, please refer to our Sales & Refund Policy.

Yes, both our locations have their own runways. After you receive a full briefing from your tandem instructor and complete your pre-skydive interview with your cameraflyer, you will be escorted to the boarding area on the runway. There, you will receive a pre-boarding safety check, and get a few pictures taken. Finally, you will board the aircraft with your instructor and videographer. After you reach the correct altitude and exit the aircraft for your skydive, you will land back at our location with your instructor.

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Female customers are eligible to request for a female instructor, and while it depends on staffing and availability on the day, we will do our best to accommodate your request. Please note, this may increase your waiting time. For the Palm Dropzone bookings, you can let us know when you check-in for your skydive. For the Desert Campus, please make sure to email us at least 24 hours prior to your booked time. Please be sure to make a reservation earlier in the day to ensure we have time to accommodate the request.

Absolutely! Looking for an unforgettable marriage proposal? We’ve got just the package. Contact our Reservations team at info@skydivedubai.ae for more.

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If you’re a company looking to take your brand to new heights our Special Projects team can help. From product launches to corporate events, they can design and execute extraordinary skydives that leave a lasting impression. You can even host your event at our location. Contact the team at pr@skydivedubai.ae.

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Definitely! Tandem gift certificates make perfect presents for the adrenaline and extreme-sports lovers in your life. They're available for both our dropzones and can only be purchased online. Please note that gift certificates are for personal use only, and the person using it must meet our requirements.

Your tandem skydive package includes a standard video and photos, delivered to your inbox within 48 hours. The standard video is filmed by a seperate vieographer that will jump with you and your instructor to capture the moment.  Want to share your thrill-seeking moment instantly? Upgrade to our social media edit for a one-minute highlight reel. For a unique perspective, add the selfie-view package to capture your jump. The selfie- view package is captured by an additional camera that your tandem instructor will wear on his/her wrist.

While our team uses top-notch equipment, unforeseen circumstances like weather or technical glitches can occasionally impact video quality. We strive for perfection, but we thank you for understanding that these factors are beyond our control.

Given the popularity of tandem skydiving in Dubai, we suggest you book your skydive in advance. If you are a tourist and are visiting Dubai, we advise that you schedule your skydive for the beginning of your trip in case it needs to be rescheduled due to bad weather. Reservations must be made through the live booking calendar on our official website.
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Palm Dropzone: If you haven’t booked in advance and would like to skydive, you can visit our locations and enlist yourself on the daily waiting list.
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After you add your name to the list, our staff will provide you with a time to return. Please note that the list operates on a first-come, first-served basis. While we do our best to accommodate everyone, availability depends on the day's bookings and scheduling.
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Each person must add their own name to the list. Friends, family or Skydive Dubai staff cannot do so on their behalf.
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Important: Customers whose bookings may have been affected/cancelled by Skydive Dubai due to weather conditions and/or other unforeseen circumstances, will have priority on the waitlist, if applicable.
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Priority Fee booking (Palm Dropzone, only): This option is available for customers who do not have a confirmed tandem reservation. To avail this, you must show up at our Palm Dropzone on the day you would like to skydive.
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Please note, there are a limited number of priority slots available each day on a first-come, first-served basis, subject to weather conditions and operations. Each slot can be purchased for a last-minute priority fee of AED 700. The customer will have to pay this fee in addition to the regular tandem price, depending on the season.
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Once purchased, you will be guaranteed the next available tandem slot on the day. You will also receive our standard edited video, photos and insurance as part of the regular tandem package.
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Walk-in Fee: If you do get a turn to skydive, you will need to pay a booking fee of AED 300, in addition to the regular tandem price, depending on the season. You will also receive our standard edited video, photos, and insurance as part of the regular tandem package.

You can use the "Manage Booking" link in your confirmation email to reschedule your booking on your own up to 24 hours prior to your booking time. If you are having trouble updating your reservation, please reach out to us at least 24 hours in advance and we would be happy to assist. If you need to cancel your booking, please reach out to our reservations team at least 24 hours in advance via email. You can contact info@skydivedubai.ae for the Palm Dropzone, and school@skydivedubai.ae for our Desert Campus. Cancellations/ reschedules under 24 hours in advance will incur a penalty fee equivalent to the cost of the jump

You can easily reach us via the Contact Us form, or by email. Please email info@skydivedubai.ae for the Palm Dropzone, and school@skydivedubai.ae for the Desert Campus.

For those vsiting the Desert Dropzone, we suggest looking at accomodation within the nearby Silicon Oasis district.

Yes, we do! We have the Gyrocopter flight if you are looking for alternative aerial adventure. Plus, we also offer facility rentals, demonstration skydives for brands and businesses, and special events. Reach us via the Contact Us form and let's see what we can do for you.

For other adrenaline-pumping experiences, you can check out XLine, XPark by e&, XDubai Pump Track, MX Ride, Edge Walk, and Deep Dive Dubai. 

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Yes, we have onsite shops at both our locations which stock limited skydiving gear, and sell exclusive Skydive Dubai merchandise including clothing, keyrings, mugs, stickers, and bags that make the perfect souvenirs for your adventure.

Contact here: retailsd2@skydivedubai.ae

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At both our locations, you can look forward to:
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• Cafe offering food and refreshments
• Outdoor viewing decks to watch skydivers land
• Free Wi-Fi

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We do not have a daycare facility or offer child supervision services. Young children must be supervised at all times. Also, pets are not permitted on the premises.

We have a waiting area for friends and family accompanying you. We also have a cafe, free WiFi, and an outdoor viewing deck from where they can watch skydivers land.

Children under the age of 15 years must be supervised at all times by a parent or guardian.

If both parents are booked for a tandem and you are bringing your child/children along, please select a morning check-in time slot. This way, we can add each of you to different flights, so that one parent always remains with the child/children. If you book a later check-in time, we will not be able to accommodate you on different flights. Kindly let our staff know when you check-in on the day of your skydive, so that we can make the necessary arrangements.

No, these add-ons are available only when you purchase a tandem skydive with the standard video and photos.

To book a tandem skydive without video, please contact our reservations team directly.

Skydive Dubai offers insurance for its tandem customers, the cost for which is included in the standard package. You can view the policy here.