- Your Experience
- Requirements & Downloads
- Tips For A Great Experience
- Book It / Gift It / Walk In
FREQUENTLY ASKED QUESTIONS
- How do I book a tandem skydive?
- First time tandem skydives at the Palm drop zone can be reserved online through our secure booking facility, or purchased in person at the Palm manifest desk. A deposit of AED 999 is required at the time of booking. The remaining balance can be paid by cash or credit card on the day of the skydive. Gift certificates can also be purchased using these methods, but will need to be paid in full at the time of booking. You can check availability at any time by clicking on our online booking system and checking the calendar for available dates and check-in times.
- Can I purchase a skydive as a gift?
- Of course! Personal tandem gift certificates at the Palm can be purchased online or at the Palm drop zone, and are perfect for the special adrenaline junkie in your life.
Please note: Gift Certificates are for personal use only. If your company or business would like to purchase a skydive for commercial purposes, please contact our marketing department. Use the Contact Us form to reach out to them.
- What is a tandem skydive?
- A tandem skydive means that you will skydive while securely attached to a qualified instructor. Your instructor will deploy your parachute, navigate to the landing area, and control the parachute to ensure a safe and soft landing. A camera flyer will also accompany you to capture every unbelievable second. So all you have to do is enjoy the experience and smile for the camera!
- I haven’t made a booking. Can I still skydive?
- We have a waiting list option at the Palm for those who haven’t made a reservation. Show up early, and put your name down. If there’s an available slot that day you might just get it!
The waiting list is compiled on a first-come-first-served basis, so it’s always a good idea to arrive just before the drop zone opens. You must be at the drop zone to get on the waiting list. Review our requirements prior to arrival to avoid disappointment. There is no guarantee you will get to skydive, but if you’re not on the list, you won’t be on the plane!
- I want to make a booking, but the calendar doesn’t show my dates.
- Tandem skydiving reservations are generally available to book one to three months in advance. This is to avoid any unforeseen schedule changes, ensure aircraft availability, and to avoid over-booking during periods of aircraft maintenance.
If your preferred dates are not currently displayed, they haven’t yet been opened to bookings. Check back regularly to see when new slots become available.
If you are unable to book your selected dates because we are already fully booked, you may still be able to skydive by joining our daily tandem skydiving waiting list.
- How fast do you fall?
- The average human body falls at approximately 120 miles per hour, although this can increase or decrease based on body size and position.
- How long does freefall last?
- Freefall lasts approximately 60 seconds. After the parachute is deployed you will then have a relaxing canopy descent lasting 4 to 5 minutes.
- How long is the tandem experience?
- The whole experience can take approximately 3 hours from check-in, and sometimes longer if there are issues with the weather. You will meet your instructor approximately 15 minutes before you board the aircraft. Once on-board the take-off, ascent, skydive, and landing takes approximately 20 minutes. Videos and pictures will be ready for collection within 60 minutes from the time you land.
- From what altitude will I skydive?
- All tandem skydives at the Palm are done from 13,000 feet (4,000m).
- Is skydiving safe?
- As with any adventure sport, skydiving has an element of risk.
However, we minimize this risk by using state-of-the-art training and equipment.
All Skydive Dubai equipment is equipped with an automatic activation device (AAD), which will automatically deploy the parachute in the unlikely event that your instructor is unable to do so..
All of our skydiving tandem instructors have undergone rigorous selection, training and certification and all parachutes are maintained under Federal Aviation Administration (FAA) Rigger supervision. Our impressive fleet of aircraft is maintained to the very highest standards. Your safety really is our primary concern.
- Does weather affect skydiving?
- The weather does affect us in skydiving. In the UAE we are lucky as we don’t tend to see too much cloud cover, but poor visibility, precipitation, or winds (especially at higher altitudes) can delay proceedings on occasion. If this is the case our Safety and Training officer or other such qualified personnel at the Palm will put the operation on a ‘stand-by’. This doesn’t necessarily mean you won’t get to skydive, usually it just means you may have to wait a bit longer to do so. If poor conditions persist, we may have to shut-down for the day.
- What does “Standby” mean?
- A stand-by is when skydiving operations are temporarily suspended due to weather conditions. At the Palm, our main interference comes from the wind, at ground level and at altitude. If there is a stand-by, conditions will be constantly monitored and operations will resume once conditions are deemed suitable. For an overview of other manifest anouncements, please see the Your Experience section.
- What is the process for getting on the plane?
- Before your skydive, your instructor will give you a full briefing, and your camera flyer will interview you.
You will be driven by buggy to the boarding area shortly after, where you will receive a pre-boarding safety check, and you will get your pictures taken. You, your instructor and your videographer will then board the aircraft.
- Can you breathe in freefall?
- Yes! One thing’s for sure, there’s plenty of air up there! You will be able to breathe normally for the duration of your skydive. It is common to feel tense and nervous, but exhaling or shouting can often relieve this as you exit the aircraft, helping you to breathe normally.
- What happens if the parachute does not open?
- Although it is unlikely that your main parachute will fail to open properly, it does sometimes occur and this a common question. According to federal law, every skydiver must be equipped with a main and reserve parachute. In addition, all skydiving systems are equipped with an Automatic Activation Device (AAD), which will automatically open the reserve parachute should the skydivers be unable to do so.
- What kind of parachute will we use?
- The parachutes used today bear little resemblance to the classic round parachutes of years past. Today, nearly all skydivers use “ram-air” parachutes. They are rectangular in shape and act like an airplane wing. They are more like gliders than umbrellas. The aerodynamics of the parachute provides it with exceptional maneuverability, allowing the skydiver to land almost anywhere he or she wishes. This wing shape is also what makes the tiptoe-soft landings possible.
- What is the landing like?
- Most landings are quite soft, with most people doing a soft sliding sit-down landing. Under certain conditions and at the discretion of the instructor, some people make a gentle stand-up landing.
- Can I tandem skydive if I suffer from vertigo?
- When you skydive, you do not get vertigo, as there are no visual references to the ground. It’s not like standing on top of a ladder where you can clearly see objects beneath. When exiting the plane there is just hundreds of square kilometers of beautiful sky, and the fantastic views of Dubai.
- Where is the camera flyer during freefall?
- Our camera flyer skydives at the same time as you and follows you throughout freefall. His technical expertise enables him to fly around you to find the best shots using helmet-mounted camera and video systems.
- Will I skydive at my check-in time?
- No. The time allocated is for the purposes of checking-in to manifest. You will be required to sign a waiver and meet with your instructor before getting ready to board the plane. You should plan to spend a number of hours for your experience, as weather and other factors can play a part. For a full breakdown of the process on the day see the Your Experience section.
- Can I bring my camera/Go Pro/phone?
- No. Skydiving is an extreme sport and dangerous activity, for safety reasons you will not be allowed to skydive with your own recording equipment. Even licensed solo skydivers are not permitted to use a camera until they have a minimum of 200 skydives. It is worth noting that any footage recorded using such devices would not even be close to the superior quality of the footage you will receive from our professional videographer who will accompany you on your skydive.
- If I skydive with a friend will I be able to see them?
- You will most likely see them exit the aircraft from the door, however the chance of seeing them in freefall is unlikely, because of separation on exit, tandems are about a quarter mile apart.
- If I'm skydiving with a friend or in a group can we be in the airplane together?
- At the Palm drop zone we are always keen to accommodate groups. We have large aircraft and lots of instructional staff, and can usually accommodate your wishes to skydive as a group. (And, as you’ll see on the booking page, we offer discounts for those who make a reservation at the same time.) There are factors that will affect how many people can go in the plane at one time so please contact us ahead of time if you wish to skydive as a group and we will do our best to accommodate your request. But please be aware that this is not always possible.
- Can I bring friends / family?
- Absolutely! Skydiving in Dubai has become an unmissable attraction, whether on vacation or as a UAE resident. Family and friends are welcome at The Palm (and great for support before boarding the plane). From the Skydive Dubai café located beside the landing area, they can view your take-off from the runway and your landing right in front of the café. Friends and family will not be permitted to board the aircraft with you, but they are welcome to avail of a Skyhub gyrocopter ride to experience the view. See Skyhub Dubai’s Facebook page for more info.
- What if I pass out?
- This would be very unlikely! However, we would always recommend having a bite to eat shortly before your skydive to maintain your blood sugar level. You can be sure that your instructor will have had a hearty breakfast! It’s always a good idea to stay hydrated and drink plenty of water too.
- What would happen if my instructor passed out?
- This is highly unlikely, your instructor has thousands of skydives and years of experience, but in the event, the parachute equipment is fitted with an automatic activation device (AAD) and this device would activate the reserve parachute at 2000 feet, should your instructor be unable to do so.
- When will I receive my photos and video?
- You can collect your photos and videos within an hour after you land from our merchandise store, located opposite manifest. Be sure to check your images on the ‘Snapcha’ monitors beside manifest before you leave, to ensure all names are spelled correctly and that there are no other issues. From here you can also print your favourite images or upload them directly to your social media accounts. See Snapcha's Facebook page to discover print costs and all they have to offer.
- What should I wear to make a Tandem skydive?
- Wear athletic and comfortable clothes, sneakers/sport shoes. No sandals, boots, high heels, or collared shirts and t-shirts. Kindly respect the UAE’s culture and please do not wear; low cut tops, sleeveless shirts, or short shorts.
- I wear contact lenses / glasses, can I skydive with them?
- Yes, you will be given a pair of goggles, which protect your eyes in freefall. These can be placed over prescription glasses if required.
- What do I need to bring?
- Please remember to bring a valid photo ID, and reservation details such as the name that the reservation is under, the email address that was used to create the booking and the reservation number.
- How old must I be before I can skydive?
- To do a tandem skydive you must be at least 18 years of age (by the Georgian calendar) on the day of your skydive.
- I’m nearly 18, is that okay?
- No. Unfortunately it is not possible to do a tandem skydive in the UAE when under 18 years of age due to legal considerations. Inflight Dubai, the world’s largest indoor wind tunnel, is available for those who want to feel the thrill of freefall without jumping from plane. Go to Inflight Dubai’s website for more information and to make a booking.
- Is there a weight restriction?
- Yes. There’s a weight restriction of 100kg/220.5lbs for men and 90kg/198lbs for women. There is also a BMI restriction of a maximum of 30.0 for men and 27.5 for women. For safety, these rules are strictly enforced. No exceptions will be made. Each tandem student’s weight and BMI will be checked on the day. If you make a booking but do not adhere to these safety requirements, your deposit will not be refunded.
- Is there a BMI restriction?
- There is a BMI restriction of a maximum of 30.0 for men and 27.5 for women, as well as a weight restriction of 100kg/220.5lbs for men and 90kg/198lbs for women. For safety, these rules are strictly enforced. No exceptions will be made. Each tandem student’s weight and BMI will be checked on the day. If you make a booking but do not adhere to these safety requirements, your deposit will not be refunded.
- Why is there a Body Mass Index (BMI) limit?
- A reasonable degree of fitness is required to make a skydive and to ensure a safe landing. The BMI is an indicator of this. A maximum BMI of 30.0 for men and 27.5 for women is allowed at Skydive Dubai. No exceptions. Those who have a high muscle to weight ratio (such as bodybuilders) may want to consider a diet that lowers their BMI before making a booking. You can calculate your BMI here.
- I have booked another activity after my skydive. Will I be finished in enough time?
- Our team at the Palm work hard to get you in the air as soon as we can. Weather conditions on the ground and/or at opening altitude or other factors may result in delays, so please ensure you have a flexible schedule on the day of your skydive. We cannot guarantee you will be finished at a certain time. Plan to spend a number of hours for your experience from the time of check-in.
- Can I skydive after Scuba diving?
- Please do not scuba dive 24 hours before your tandem skydive. Due to changes in air pressure below sea level and at altitude, it can be extremely dangerous to skydive after scuba diving. Serious cases can result in decompression sickness known as ‘the bends’. This does not apply to snorkelling or other activities on the water surface.
- Can I skydive with a disability?
- A disability need not stop you from skydiving, and there are many skydivers around the world who continue to enjoy the sport despite having a disability. Such cases are assessed on an individual basis and must meet Skydive Dubai’s safety standards, as well as those from the Emirates Aerosports Federation. Therefore, we cannot guarantee that it will be possible to make a tandem skydive. Please download our medical assessment form and bring it to a qualified doctor to assess if you are eligible to skydive. If eligible, contact manifest using this contact form prior to booking, as further safety precautions may be required.
- Will I need insurance?
- the Palm does not offer insurance for tandem students. If you require personal accident insurance cover, you will need to arrange this yourself beforehand.
- I’m over 60 years of age. Can I still skydive?
- A doctor’s certificate must be obtained before skydiving if you, or other skydivers in your group, are aged 60 or over. You may still be able to skydive, but a medical assessment is required. Please download our medical assessment form and bring it to a qualified doctor prior to booking to assess if you are eligible to skydive.
- I have a medical condition. Can I still skydive?
- A doctor’s certificate must be obtained before skydiving if you, or other skydivers in your group suffer from or have previously suffered from any of the following conditions; epilepsy, fits, severe head injury, recurrent blackouts or giddiness, disease of the brain or nervous system, high blood pressure, heart or lung disease, dislocated shoulder or other limb(s), recurrent weakness, diabetes, mental illness, and/or drug or alcohol addiction.
You may still be able to skydive, but a medical assessment is required. Download our Medical Statement here and bring it to a qualified doctor prior to booking, to assess if you are eligible to skydive.
- I want to book a skydive for a special occasion. Can you accommodate?
- Absolutely! Whether you want to propose to the love of your life, or make someone’s birthday or anniversary extra-special, the Palm drop zone can organise it all. We have special packages for different events, and a full VIP service. For more information get in touch using our VIP contact form.
- Why do I need a reservation?
- The Palm drop zone is one of the busiest drop zones in the world. In order to guarantee your spot on the plane, we offer an online reservation system. A deposit of AED 999 is required to make your reservation (Visa and MasterCard accepted). The deposit guarantees your date and check-in time at the drop zone. The remaining balance of AED 1000 can be paid by cash or credit card when checking-in on the day of your skydive.
- Something’s come up. I need to reschedule!
- Individuals can reschedule up to 24 hours prior to the reservation date. Groups may reschedule up to 72 hours prior to their reservation date.
We generally book up quickly, which means some people may be on a waiting list. If you are part of group and need to reschedule, advance notice is required to allow us to rebook your slots. If you cancel or reschedule without the required notice, your deposit will be forfeited. Contact the Palm DZ tandem reservation team directly to reschedule via the Contact Us form on our Contact Us page.
- What is the best way to get in touch with the Palm tandem reservation team?
- If you would like to get in touch with our tandem reservations team, please use the tandem reservations contact form.
- Where are you located?
- Please see our Contact Us page for full details of Skydive Dubai locations and directions.
- What if I love and want to continue skydiving?
- A tandem skydive is one of the very best ways of experiencing what the sport of skydiving is all about. If you have been inspired to continue skydiving after your tandem skydive, the first step is to book an Accelerated Freefall (AFF) course.
- Do you offer other services apart from skydiving?
- We do! We’re multi-talented here at Skydive Dubai.
We offer facility rentals, demonstration skydives for brands and businesses, and can organise or host any number of special events. Get in touch using our contact form on our Contact Us page, to see what we can do for you.
Looking for other things to do in Dubai? Go to Visit Dubai to see what else you can do.
- Do you provide childcare while I’m skydiving?
- No. Children (17 years and below), especially young children, must be supervised at all times. Skydive Dubai does not provide supervision or care for children on the drop zone.
- What is Skyhub?
- Skyhub is an action sports and entertainment facility. At the Desert Campus they run a paramotor school, hot air ballooning, balloon skydives, and even have paintball course. At the Palm, Skyhub operates gyrocopters offering sight-seeing flights over Dubai. For more information or to book any of their activities, contact them directly via their Facebook page.